FAQ's

1. What is your return/exchange policy?

Thank you for choosing us! While we do not offer a return, refund, or exchange policy, we are committed to your satisfaction. If you receive a damaged product, please reach out to us within 24 hours of receiving it, and we'll do our best to assist you. Your understanding and support mean a lot to us, and we're here to help with any concerns you might have.

2. How do I track my order?
Thank you for placing your order with us! We're pleased to inform you that it will be shipped within 5-6 days. Once shipped, you'll receive an email notification containing a tracking link, allowing you to easily monitor the progress of your order. If you have any questions, please feel free to contact us. We're here to help!

5. What is your shipping policy?
Thank you for your order! We want to let you know that it will be shipped within 5-6 days. You will receive an email notification once it has been shipped, keeping you informed every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to ensure a smooth experience for you!

6. Can I cancel my order?
Once an order is confirmed, we unfortunately do not offer the option to cancel it. We kindly ask you to thoroughly review your order details before confirming to ensure everything meets your requirements. Your understanding and cooperation are greatly appreciated, and we're here to assist with any questions you might have.


8. Are there any discounts or promotions available?
Stay in the loop with all our exciting promotions! Any ongoing discounts or offers are displayed right on our website. Make sure to check in regularly so you don’t miss out on the latest deals and savings available. We’re thrilled to have you as a part of our community and appreciate your continuous support!

9. How can I contact customer support?
If you have any questions, feedback, or concerns, please feel free to reach out to us on Whatsapp- 8287698426. Our team is more than happy to assist you in any way we can. We value your input and look forward to helping you with whatever you need!

10. Do you ship internationally?
Great news! We do offer international shipping. If you’re interested in placing an international order, please reach out to us at 8287698426 through Whatsapp. Our team is ready to assist you with all the details, including shipping options and fees, to ensure your experience is as smooth as possible. We’re excited to serve customers worldwide and are here to help you every step of the way!

11. How do I provide feedback or reviews?
Your reviews and feedback mean the world to us! If you have any thoughts, suggestions, or experiences you'd like to share, please don’t hesitate to send them to hello@cuppadoodle.in. Your input helps us improve and provide the best possible service to all our valued customers. We truly appreciate your time and effort in helping us grow!